Jambojet customers to pay for flights using Bonga Points
The low cost carrier is allowing its customers to purchase air tickets for domestic flights using Bonga Points.
Jambojet is now allowing its customers to pay for their flight tickets using Bonga Points.
This is after the carrier signed a partnership with Safaricom which will see customers buy air tickets to any of its six local destinations which include Nairobi, Mombasa, Diani, Malindi, Kisumu and Eldoret.
The partnership will ease the burden on customers during the pandemic which has caused tough socio economic times.
“We are aware of the financial impact COVID-19 has had on many families. There are those who may want to travel but are cash –strapped. We want to provide options to the customers and tell them that they can still travel by redeeming Bonga Points,” said Titus Oboogi, Head of Sales and Marketing, Jambojet.
Customers using Bonga Points to pay for the flight ticket will dial *126#, select ‘Lipa Na Bonga Points’, then select ‘Pay Bill’.
One will then be prompted to enter the Jambojet Pay Bill number, 737700, and account number, which is the Reference Number issued during booking.
The customer will then be required to input the amount they want to pay via Bonga Points, and get a response showing the number of points needed to pay for the air ticket.
If it isn’t the full ticket amount, the customer will receive a message advising them of the balance due.
The carrier also introduced an app last month, where its customers can book tickets, check in and access their boarding pass on their smartphones.
The aviation industry is one of the hardest hit by COVID-19, which led to border closures and travel restrictions. The pandemic has destroyed ticket sales with airline workers losing jobs and stripping companies of money.
Jambojet resumed flights in mid-July.